Account Holder

The person who set up the account. They log in to SRM-Portal using their email.

Change pricing plans

Mange Manage the services the company provides

Create and edit:

• Managers.

Everything a Manager can do!

Managers

The person who helps the account holder to set up the company. They log in to SRM-Portal using their email.

Create and edit:

• Business Clients;

• Customers;

• Assets and Asset Types;

• Sites;

• Patrols;

• Supervisors;

• Responders;

• Guards; and

• Zones.

Generate reports and view historical data.

Everything a supervisor can do!

Supervisors

The person who manages the day to day operations. They log in to SRM-Portal using their email.

Create and Edit:

Perform:

• Incident Reporting

Monitor:

• Incident Reporting

• Patrols

• Emergencies and

• the access of Visitors to Sites

Assign

• assets Assets to responders and guards;

• responders and guards to patrols; and

• responders to emergency responses.

Monitor:

• Events;

• Patrols;

• Emergency responses; and

• Visitors to sites.

Abort tasks:

• Patrols; and

• Emergency responses.

Responders

A person added to the system to use SRM-Responder. Supervisors and Managers can be marked as Responders as well. They log in to SRM-Responder using their email.

Create and EditPerform:

• Events and Incident Reports

• Incident Reporting

• Mobile and Site patrols; Patrols and

• Emergency response.Assist in Emergencies

Guards

A person added to the system to use SRM-Sentry. They log in using their Employee Id

CreatePerform:

• Events and Incident Reports

• Simplified Incident Reporting

• Mobile and Site patrols; Patrols and

• Manage the access of visitors Visitors to the site. Sites