Customers are typically Employees of a Business Client (Business Clients). Creating them will allow them to log in to SRM-Customer. They can then use the app to monitor events in the region and that involve their Business Client. They can also use SRM-Customer to request assistance in emergenciesemergency situations. A customer can be a business client, or site, contact.
Why do I need them?
you wish them to have live reports of incidents (Incident Reporting ); or
you wish to provide them access to emergency response (Emergencies).
Creating When creating a Customer will email , an email will be sent to them to set up their account and to download the SRM-Customer App