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What is a Supervisor?

 

Excerpt

A supervisor is a user of SRM-Portal. They use the Operational View to monitor and manage the day-to-day operations.

Why do I need them?

A supervisor is an optional account. However they can assist the account holder and managers in managing the company operations once the workload becomes too great.

Creating a Supervisor

Editing a Supervisor

Making them Responders

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Supervisors can be created on the Account View, or the Managerial View . They are created in the same way as other Personnel.

Info

Supervisors can be set to be Responders. This allows them to use SRM-Responder

Editing a Supervisor

Supervisors can be edited the same way as other Personnel. They can also update their own details by logging in to SRM-Portal and managing their profile (My Profile).

Archiving

Supervisors can be archived via editing the personnel. Archiving a supervisor will prevent them from logging in, and from being assigned tasks and incident reports. Archived supervisors will also be removed from your subscription (Managing My Subscription).