Select the event you wish to edit (marked with the edit icon)
3. Select the edit button on the detail view
4. Change the fields you wish to update
5. Hit upload draft to make it available to other personnel to assist in editing or submit for review.
Events can be operationally managed from the Event Detail panel.
Assign the report
Lodge a report
Assigning an Incident Report
Incident Reports and Events can be assigned to personnel to manage and update. Simply select the user’s name and hit the Assign button. The user will be notified that the event is assigned to them and can then work on completing the report.
Publishing allows the report to be marked as finished and makes it available externally to your organisation based on the distribution.
Simply select Publish.
Sometimes personnel will request an incident report to be published. In this situation it is a simple case of Approving or Rejecting the request.
A Business Client will see any report that is PUBLISHED and Distributed to Business Clients if:
Involved companies is blank; or
Their Business Client name matches the name of an involved company.
Public - visible to any user in the region including other companies personnel. Not all categories can be distributed to the public. This prevents confidential reports from being distributed externally. The following categories cannot be publicly distributed:
Security: Emergency Response
Security: Patrol Incident
Business Clients and Public will only see the report if it has been Published.
From the event’s detail panel simply select the distribution you wish to change it to and hit Update.
Supervisors can only change distribution to Manager.
Lodging a Report
Some incidents may contain incorrect, inappropriate or copyright material.
Users can easily flag a report to identify the issue allowing the publisher or author to rectify the information by removing it from the external newsfeeds.
To retract a report simply change the distribution or update and re-publish the report.