SRM SupportEmergenciesRequest Emergency Assistance

Request Emergency Assistance

Owned by Dennis
Last updated: 29/Sept/2020

What is it?

All users of our mobile apps https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/682885139, https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/682786888, https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/682983431, and https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/682983458 can access the emergency assistance button if the Company they belong to provides the emergency service (https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/665846338).

Why do I need it?

  • To help keep your employees safe.

  • To identify where and when things go wrong.

  • To assist in resource planning when putting employees in dangerous situations.

Your Customers can also call on your responders to assist. Just create them an account (https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/665845907)

How do I use it?

  1. Set up your companies Emergency Responses (https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/665616564)

  2. Ensure you have https://securityrisk.atlassian.net/wiki/spaces/SHD/pages/665616584 that can provide Emergency Response

  3. Log in to any SRM mobile application

  4. Push the Emergency Button:

5. Wait 5 seconds or cancel if you made a mistake

 

Once the system is in Emergency Mode only the SRM-Portal users can abort it or you will have to wait for the Responder to complete the Emergency Response.

6. Wait for assistance

7. Monitor the progress of your help

 

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